FAQS
Frequently Asked Questions About Your Visit
Group faq
Is there coach/bus parking?
There are coach drop-off points on D’Olier Street and Westmoreland Street, with coach parking available on Fleet Street. Group organisers should confirm the best arrival plan before the visit.
How do I book?
Group bookings can be made by email to groups@waxmuseumplus.ie or by phoning the museum on +35316718373
How do I book a group visit?
Group bookings can be made by contacting the museum team. Include your preferred date, arrival time, group size, and type of group so the team can provide the correct details.
Is there a discounted group rate?
Group discounts may be available for qualifying group sizes. Contact the museum team with your group details so they can confirm the current rates and booking process.
Are activity sheets available for school groups?
Activity sheets for primary and secondary school groups may be available in digital format at the time of booking. Teachers should request these when arranging the visit.
General Visit Questions
What are the opening hours?
Opening hours can change during the year. The museum currently shows daily opening information in the site header and on the Plan Your Visit page. Last admission is usually before closing, so visitors should check the live booking or Plan Your Visit page before travelling.
How do I buy a ticket?
 Tickets can be purchased online through the website or at the museum, subject to availability. Online booking is recommended during busy periods, weekends, school holidays, and peak tourist seasons.
How long does the visit take?
The museum is self-guided, so visit length can vary. Most visitors should allow around 45 minutes to 1 hour, with extra time if they want to explore exhibits slowly, take photos, or visit during a busier period.
Do I need to print my tickets?
No. Visitors can usually show their tickets on a phone or provide the booking name at the entrance so staff can find the reservation.
Is the horror section suitable for children?
The horror section may not be suitable for younger children. Under-16 visitors should only enter this area with parental consent and should not enter unaccompanied.
Accessibility and Family Facilities
Is the museum wheelchair accessible?
The museum is partially wheelchair accessible for regular-sized wheelchairs. The lift serves all floors and disabled toilets are available. Due to the building layout, the museum can only accommodate a limited number of wheelchairs at one time, so visitors who need wheelchair access should contact the museum in advance.
Are there baby changing facilities?
Yes. Baby changing facilities are available on the bottom floor, and a member of staff can direct visitors when they arrive.
Can I visit with a buggy or pram?
Buggies and prams may be difficult during busy periods because of the building layout and visitor flow. The museum recommends using a baby carrier where possible, and wheelchair access must take priority when space is limited.
Getting Here
How can I get to the museum by public transport?
The museum is located on Westmoreland Street in Dublin 2, close to several public transport options. Tara Street DART station, Luas stops, Dublin Bus routes, Dublin Bikes stations, and nearby car parks can all support a visit. For the most accurate route, check live transport services before travelling and review the Getting Here information on the Plan Your Visit page